How It Works

Working with us as your Customer Service Partner is as easy as 1-2-3!

Here we break down the simple process of partnering with Flexi-Hub for all your customer service needs.

Onboarding in 4 Easy Steps

1. Choose Your Service

Simply select the services you need from our range, such as phone answering, email management, or live chat support.

2. Tailored Solutions

We work closely with you to make our services fit perfectly for your business, customizing everything to your unique needs.

3. Onboarding Process

Starting with a chat, we create a plan for a smooth transition into using our services, ensuring minimal disruption to your business.

4. Ongoing Support

We’re here for you not just during setup but throughout our partnership, providing ongoing assistance and training to our team to align with your brand’s values and voice.


Who are your services designed for?

Our services are tailored for Irish business owners who seek to improve their customer service operations.

How do you ensure personalized customer support?

We take a personalized approach by ensuring we understand all of our client’s needs during the discovery stage. We then build our knowledge base and apply it all in our customer service.

What is the onboarding process like?

Our onboarding process is designed to be seamless, starting with a consultation and progressing to implementation

Are your services available 24/7?

Although we are not yet operating 24/7, we are working towards this and hope to in the very near future.

Can I customize the services to fit my business?

Absolutely! We work closely with you to tailor our services to your specific business needs.

What sets Flexi-Hub apart from other providers?

Our 20 years of industry experience, commitment to Irish businesses, exceptional customer support, and a focus on the human touch make us stand out against the competition.