Looking for Customer Service Outsourcing Services?

If you’re reading this, you may need help with customer service, but don’t know where to start or which service(s) you need – but don’t worry! Part of our job is to assess your business and it’s unique needs.

At Flexi-Hub, we are here to support Irish business owners. From our headquarters in the heart of Ireland, we offer our Customer Service Outsourcing Services designed to help you and your business.

Whether you need help answering calls, managing emails, or providing live chat support, we’ve got you covered.

Our Customer Service Outsourcing Services

Choose the service that suits your business best, mix and match or combine all services for a fully managed customer service experience.

Phone Answering

From €70 Per Month

Never miss another call with our Professional Phone Answering Service for Businesses.

  • Phone Line Provided
  • Message Taking
  • Call Answering

Email Handling

Pricing on Request

Take a step back & Let us manage your inbox. We’ll make sure each email gets a response.

  • Connect your inbox
  • Answer all emails
  • Reporting provided

Live Chat Support

Pricing on Request

Stay available to your clients & customers with our Live Chat Outsourcing service.

  • Add live chat
  • Answer all chats
  • Reporting provided

Why Choose Flexi-Hub

01


Dedicated Irish Experts

We specialize in supporting Irish businesses and understanding the unique needs of your business.

02


Personalized Solutions

Our services are tailored to fit your specific requirements, ensuring a perfect match for your business.

03


Exceptional Support

We provide ongoing support, always going the extra mile to improve your customer interactions and ensure satisfaction.

04


Proven Success

With over 20 years of experience, we bring a wealth of industry knowledge to ensure your business thrives & your customers are happy.

FAQs

Learn more about our Customer Service Outsourcing Services!

Do I need a Customer Service Outsourcing Service?

If you are a business owner that needs help with customer service, then yes you might need a helping hand.

What outsourcing service do I need?

Great question! The answer depends on your business needs and the customer support channels you use. Reach out for a free assessment.

What is customer service outsourcing?

CSO (Customer Service Outsourcing) refers to any channel of customer service you might need help with. This could be phone answering, email handling, live chat support or all of the above.

Are you an Irish company?

Yes, we pride ourselves on being 100% Irish-based with no offshoring to other countries.

Do you work with Small Businesses?

Absolutely, we have pricing packages for businesses of all sizes. Check out our customer service packages to find one that suits your business.

Our Tech Partners

We handle the customers, while you handle business.