-
Top 5 Irish Companies with Exceptional Customer Service
5 Irish Companies That Set the Bar for Exceptional Customer Service Are you tired of dealing with mediocre customer service? Look no further. In this article, we’re celebrating five Irish companies that have mastered the art of exceptional customer service. …
-
Streamlining Dispatch with Answering Services
Streamlining Dispatch with Answering Services Efficiently managing customer queries and dispatch is crucial for success in the fast-paced world of answering dispatch services for business. Answering services provide a solution for a wide range of businesses. But what exactly is…
-
The FlexiHub Games: Customer Support Issues and How We Solve Them
The FlexiHub Games Welcome to the FlexiHub Games! We’re thrilled to have you here. Think of this as a backstage pass to the world of exceptional customer service support – no jargon, just plain and simple insights into what we…
-
A Vision for a Modern Call Center
A Vision for a Modern Call Center A new era is dawning and being dominated by automated responses and chatbots. Here at Flexi-Hub we are challenging the AI revolution and bringing back a refreshing taste of genuine human connection. Picture…
-
Comparing an In-House and Virtual Receptionist
Comparing an In-House and Virtual Receptionist When it comes down to it, there’s not a big gap between an in-house receptionist and a virtual one. The main thing is that the in-house receptionist is right there in the office, while…
-
5 Businesses That Have Outsourced Customer Service
5 Businesses That Have Outsourced Customer Service In today’s world of business, finding the perfect balance between providing excellent customer service and keeping expenses in check is like walking a tightrope. But here’s where things get interesting: Outsourced Customer Service…
-
Benefits of Outsourcing To A Customer Service Provider
Benefits of Outsourcing To A Customer Service Provider Cost Considerations When businesses consider in-house hiring, they’re already aware of the costs. In many companies, budget meetings are where the decision is made to onboard new staff. The benefits of outsourcing…
-
A Business Owner’s Guide to Helpdesk Support
A Business Owner’s Guide to Helpdesk Support As a small business owner in the e-commerce industry, being available to your customers is the first step. Providing exceptional customer service is step 2 in building a loyal customer base for your…
-
AI for Customer Service? – Striking a Balance with the Human Touch
AI for customer service? Businesses are grappling with the choice between implementing AI for customer service or sticking with the traditional human approach. Throughout history, people have consistently sought empathy and understanding in their interactions. The question remains: will AI…
