Customer Service for Financial & Accounting Companies
Finance & Accounting
Supporting your clients, so you can focus on your business.
Keeping your clients happy should be a number one priority, but it can be hard to do when you are running a business with little help.
Here at Flexi-Hub we provide your clients with the support they deserve, whether that’s by Phone, Emails or Chats. We’re here to help
Your business, is our business!
“As a small business owner, one of the best decisions I made in 2024 was outsourcing my call handling to the team at Flexi Hub“
Flexi-Hub Client
Your Financial & Accounting Partner
We can help support your clients while you focus on other aspects of your Financial / Accounting business.
As business owners we know the struggle in managing everything that comes with running a business. By working with us you can worry about one less thing and be reassured that your clients are in good hands.
We work with Finanical Planners, Consultants and Accounting Firms throughout Ireland. By working with us, these business owners have managed to free up their time and focus on delivering the best service to their clients, while we manage the customer service aspect. Incoming calls, emails, or live chats – We do it all and you can feel safe knowing your clients are being looked after by real people.
How we support your Business
Phone Answering
We’ll help you manage all your incoming calls so that you don’t have to. Whether it’s an existing client calling for support, or a new customer reaching out to inquire about new business.
We can set you up with a simple Phone Answering Service where we can answer all calls and pass on the message for you to call back at your leisure.
Or we can offer end-to-end and fully managed customer support.
With Real People
We’re all too familar with the rise of AI, Bots and Automated systems. But here at Flexi-Hub one of our main core values is People First.
We believe that your clients deserve the support and human touch that AI simply cannot offer.
By partnering with us, you can feel confident that all your client interactions are being handled by 100% real people.
Office hours or full 24/7 Coverage
During the onboarding phase we’ll ask you whether your business needs standard 9-5 coverage or more, and we can do both!
Setting your operating hours is an important factor for your clients to know when they can contact you. We can set you up with 9-5 coverage so that your clients will be advised to contact during these hours, or we can offer full 24/7 support so they can contact you at any time.
Get in touch to learn more about our pricing packages
20+
Years of Industry Experience
10,000+
Customer Queries Handled
80%
Of calls answered within 20 seconds
100%
Real People!
Why Choose Us?
Our goal is to bring back real customer service for business owners. We believe in putting people first and focusing on delivering the customer service that your clients deserve.
We know the value of long-term relationships in business and that’s why we treat your clients and customers like they are our own. It’s the only way we know how to do business.
Your repuation is your business, and that’s why we aim to deliver outstanding service on your behalf everytime!
Get in touch today to learn more about how we can help support your business!
Call us today to learn how we can help support your Financial or Accounting Business
01 263 0669
We’ll take the calls, you take care of business!
