Flexi-Hub | Ireland’s Best Customer Service Agency

Real Customer Service, by Real People.

Our Mission

At Flexi-Hub, our mission is to bring back real customer service. We see a problem in how customer care is handled these days, and we’re here to provide better customer service solutions for Irish Business Owners.

We know it can be easy for businesses to fall into the trap of relying on impersonal, automated systems and chatbots to handle customer inquiries. But we believe in something different – the power of the human touch.

When you partner with Flexi-Hub, you get more than a customer service provider; you get a real partner. We’re always ready at hand to make your customers feel heard and valued.

We’re not just another call centre; we’re a true Customer Service Agency, dedicated to delivering complete customer service.

Join us in bringing back the human touch to customer care.

What we do as a Customer Service Agency

Phone Answering

Give your business a professional image with our Phone Answering Service. We are experts in answering calls on behalf of your business. We offer personalized greetings, efficient handling of high call volumes, and round-the-clock availability.

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Email Handling

Take a step back and let us handle your emails with our reliable email management service. From email handling to quick responses, we handle everything, allowing you to focus on other priorities.

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Live Chat Support

Empower your business with our live chat outsourcing service. We reply to your customers instantly, resolve queries, and enhance customer satisfaction. Our goal is to provide an exceptional experience for your customers.

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Onboarding couldn’t be easier

Step 1 – Request a free quote and we’ll respond within 24 hours
Step 2 – We’ll set up a discovery call for a time that suits you to analyze your customer care needs
Step 3 – Once you’re happy to proceed with our services, we’ll begin onboarding and training our agents on your business
Step 4 – After completing all training, we are ready to go live and start supporting your clients and customers!

Why us as your Customer Service Agency?

Get Personalized Support

We understand that your business is unique, and that’s why we take a personalized approach to complete customer service. We don’t treat you like just another account; Your business, is our business and we treat all of our clients with the same respect.

Build Real Connections

In a world filled with automated responses, we’re here to build real connections with your customers. Our team is dedicated to understanding your business and your customers’ needs.

Ongoing Support & Availablity

We take pride in providing prompt and supportive assistance to ensure your business runs smoothly. We are always ready to lend a helping hand, offering expert guidance and reliable and complete outsource solutions to meet your unique needs.

Tailored & Complete Outsource Solutions

We know there are no ‘one-size-fits-all’ solutions. Your business is unique, and so are your customer care needs. We work with you to tailor our services to fit your specific requirements, ensuring a customer service solution that truly works for you.